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Your next workshopProblem Statement · The mess
30 minTomorrow

You've been asked to run a workshop. Here's the script.

One of our templates doing its job. Scroll.

Get a template - $4 Introductory price, then $29.
  1. The mess

    Customers are confused during onboarding because they're asked for different types of information at different points in the journey. Some of it feels repeated, some isn't explained, and they're never sure what's required, optional or already done...

  2. 40 words

    Customers trying to complete onboarding do not always understand what information is needed, why it is required, or whether they have already provided it, which creates confusion, repeated effort, and delays in completing the process.

  3. 20 words

    Customers struggle to understand what onboarding information is needed, why it matters, and whether they have already provided it.

  4. 10 words

    Customers cannot clearly track required onboarding information.

  5. 5 words

    Unclear onboarding information requirements.

When we reduce the words, we are not removing complexity. We are revealing what matters most.

ForThe specialist who was just handed the meeting
Dose30 min, max 60
TakeTomorrow, 10:00
Your next workshopAdd your topic
30 minTomorrow

Ready-to-run meeting templates for Miro and Google Docs, with the words to say at every step. For in-house specialists who were handed the meeting, but not the training.

Get a template - $4 Introductory price, then $29.
  • Miro board + Google Doc
  • Your company colours
  • Receipt for expense claims
1Pick the problem.
2Open the template.
3Follow the script.
01What usually happens

"Can you run a workshop on this?"

You open an empty Miro board. Six people you barely know. A vague topic, no agenda, no clear goal.

So it becomes a loose chat. Nobody writes anything down. Then there's a follow-up. And another one.

A Framely template gives the hour a shape.

Everyone speaks inside a structure, so they get specific. You leave with a conclusion, not another meeting.

03Template anatomy

It's not a worksheet. It's a script.

Every template tells you what to say.

Facilitator goal

Help the group create one shared, reasonably complete problem statement.

What you say

"I would rather we start with something slightly messy than pretend we already have the perfect framing."

What to watch for
  • Solutions instead of problems.
  • Vague language like "improve the journey".
  • Several problems mixed together.
When it goes sideways
  • Someone jumps to a solution?"Let's park that. What problem would that solution solve?"
Problem StatementFramely template v1.0
04Why not just ask a chatbot?

AI can write an agenda. It has never been in the room.

A chatbot's workshop looks fine until 10:05, when the first person jumps to a solution.

Framely templates come from someone who runs these meetings inside a large organisation. That know-how is the product.

05After the meeting

Walk out as the person who made it move.

  • The meeting had a goal, and you reached it.

  • Decisions are written down, not remembered differently by six people.

  • People leave knowing what happens next, and who's doing it.

06Who it's not for
  • Managers or foundersThey usually set the agenda.
  • Professional facilitatorsYou already have your own toolkit.

For the specialist who was just handed the meeting.

07Price

One template.

Introductory price $4 until [date]. After that, $29.

One templateMiro + Google Doc
$4introductory price
then $29 from [date]
VAT [pending]
  • Miro board + Google Doc version
  • Facilitator script, worked example, timings
  • Easy to switch to your company colours
  • Link right after purchase, receipt for expenses
  • Not useful? Refund within 14 days. [to confirm]
Get the template
Framely template v1.02026
08Questions

Before you take it.

I've never facilitated before. Is that OK?

That's exactly who it's for. The script tells you what to say at each step.

Do I need a paid Miro account?

[answer pending]

Can I put my company's branding on it?

Yes, you can switch to your company colours in Miro and Google Docs. Fully branded team versions are coming.

Can my company pay?

You get a receipt you can submit with an expense claim.

How long is each meeting?

Designed for 30 minutes, never more than 60.

What's next?

More templates, a Framely GPT to help you prepare, then team packs and training.